Once there was a businessman on a routine domestic flight. Though a seasoned flyer, he felt tense when, shortly after takeoff, the pilot asked everyone to stay in their seats with belts fastened. Moments later the pilot announced there would be no beverage service due to unexpected turbulence. People looked worried, and soon some were shrieking with alarm as a storm bounced the plane erratically. Nearby, the man saw a little girl sitting all alone, but acting totally calm. When the plane jolted she closed her eyes briefly but eventually started reading, looking out the window, or fiddling with toys until the shaking subsided. After the flight, the girl waited quietly as others exited. When the man approached and asked how she could be so brave, she said: "My dad is the pilot, and he is taking me home." Weather the Storms Does your team trust that you are taking them home? When the clouds form and turbulence comes, do your people trust you to guid